FAQ
General Questions
- Do you have a product guarantee?
- My GOGO product has a hole, snag, pull or tear. Can I return it?
- How can I hear about sales, coupons, and other promotions?
- What’s your contact info?
- Where can I find GOGO products near me?
- International Orders?
Shipping Questions
- What is Flat Shipping?
- What are the delivery times for each shipping method?
- What are your shipping charges?
- Do you offer Saturday delivery?
- Do orders ship the same day they were placed?
Returns Questions
- What is your return policy?
- I don’t like the products I ordered, now what?
- Do I need an RA number?
- I misplaced my Return/Exchange form
- Is there a return fee?
- Do I have to pay for return shipping?
- How long do exchanges take?
- When will I see my refund?
Compression Questions
- What is gradient compression?
- What does mmHg stand for?
- What are levels of compression?
- Why should I wear compression?
- Are compression products hard to get on?
- What is the difference between ‘support,’ ‘compression,’ and ‘gradient compression’?
Product Questions
- What makes GOGO different?
- How Sheer are GOGO Pantyhose?
- How durable are your products? How long should they last?
- How high up on the tummy do the tights and pantyhose go?
- Do the tights and pantyhose have a control top?
- How high should the knee highs and trouser socks be on my leg?
- How do I know what size to order?
- Where does the compression stop of the pantyhose and tights? Does it go all the way up to the tummy?
- Where should the band on the GOGO footless tights and pantyhose hit on my leg?
- Do any GOGO products contain Latex?
- Do GOGO products fit tall women?
- Do GOGO products fit plus size women?