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I Don't Like the Products I Ordered, Now What?

We’re sorry! If you don’t like the product you ordered, send it back! We offer a full money back refund on orders sent back within 45 days or purchase. Items must be unworn and in the original packaging. If your item has been worn or is missing the packaging, we will be happy to provide you with an exchange or a store credit you can find a product that better suits your needs.

To send your order back, please fill out the return/exchange form on the back of your invoice and return it with your merchandise. Misplaced your return/exchange form? That’s ok! Download a new one here.

Send return orders to:

GOGO by Therafirm
120 Osage Ave
Kansas City, KS 66105

To view our complete return policy click here.


Other Frequently Asked Returns Questions


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